Vancouver vet called out by pet owners, board of health

Reported by: Carla CastaƱo
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You trust them with your loved ones when they are sick, but some say when they went to a local vet clinic they left with their pets in worse shape.

Some are accusing a Vancouver veterinary clinic--St. Francis 24-hour Animal Hospital--of practicing bad medicine with deadly consequences.

Veterinarian Michael Baker has been disciplined twice by the Washington State Veterinary Board of Directors and runs the emergency clinic, which has 22 Better Business Bureau complaints.

One of those complaints comes from Tad Adamski, whose bird, Abby, died 12 hours after he took her to St. Francis for what he believed was a minor illness.

"I basically just broke down in tears," said Adamski. "It broke my heart--it really did."

Adamski said his 9-year-old bird went in for a bacterial infection and came out with a head injury.

"She should have lived 70 years easy," said Adamski.

Michael Jurhs says his puppy died only three days after visiting the clinic, noting that the hospital's diagnosis was "completely wrong."

"He had a major lung issue going on and the fact that they didn't pick up on that was rather alarming," said Jurhs of his dog Allistar.

Another pet owner, Tracie Thompson, echoed the story, saying her dog Mia was misdiagnosed with the Parvo virus despite a recent immunization.

Instead of paying St. Francis $1,800 to treat her she called the humane society where she was told Mia only need a little rest.

The Washington State Board of Health confirmed there have been a lot of complaints for the Vancouver pet hospital, including six cases presently open.

"What we have to do is look at what we can prove--is there evidence that's provable, does the proof show they have violated a law or a standard of care or professional conduct," said Donn Moyer, spokesperson for the board of health.

When contacted, the veterinarian in question, Michael Baker, provided a tour of his facilities and refuted the statements from pet owners.
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vonvie - 5/21/2012 10:10 PM
0 Votes
Our dachshund die at St. Francis because the vet misdiagnosed her. I wish we could all band together and put St. Francis out of business.

annette - 4/13/2012 2:36 AM
0 Votes
Took my 4ft female green iguana "Paully" from The Dalles Oregon to St.Frances in Vancouver Washington at 2am in the morning {good 150 miles} drive with eggbound problems, they took her back for xrays they took xrays of her , claimed nothing wrong no eggs were in her as they could see. , , but when she came out from xrays she then appeared to have a dislocated tail., the tail was not dislocated prior to the vet tech handling her,. So with me asking 100 questions of then what is that ? i clearly could see lots and lots of eggs or what appeared to be eggs in the xrays bunched up inside of her., but no that is the digestive system they said , . ok then charged me $185.00 and said there was nothing they could do she's just old. Next morning took her to hood river oregon {60 mile round trip} the vet there said he needed to look at xrays so i travled back to vancouver to get them and show him, the vet from hood river said clearly there are many eggs that needed to be removed and her tail was dislocated ,. AND low and behold the vet in Hood river had prevously worked at St.Frances , that sent chills down my spine.I pay him $185.00 also without hesitation and without a doubt I needed to find someone I could trust with my Lizard, My lizard is struggling bad and is'nt in very good shape nerve damage due to poor handling, and very eggbound , thank you southwest animal hospital in Beverton Oregon {200 mile round trip} for they got her in emergency did surgery removed close to 60 eggs from her, pretty unbeliveable that if I was ignorent I Would belive them at St.Frances and she would have died soon . They need to be shut down. How could they call themselfs veterinarian they shouldnt claim they can help you if they cant , then take my money ., and damage my pet.My Paully will never fully recover due to the careless handling of St.Frances animal hospital,if i would have listened to them my baby paully would be dead.

nottelling - 11/8/2011 4:04 PM
0 Votes
They also mis diagnosed my son's dog with upper respiratory coming to find out at another vet he had cancer. I have heard alot of stories that Dr Barker does not like to be disturbed while he is napping so clients and patients have to wait, plus try and get records transfered to another vet for an emergency they take 72 hours or longer so you have to pay again for lab x-rays. Dr Barker sued other vet for this reason...Its all about the money with Dr Barker and his family ran clinic. I WOULDN'T TAKE A FLY TO HIM...

holla - 11/8/2011 2:53 PM
0 Votes
Horrible doc, horrible clinic. Refused to release my dogs records to her regular vet after an emergency trip to St. Francis. Repeatedly hung up the phone on me, never would resolve issue. I warn everyone not to go there either. This man needs his license revoked!

kalon17 - 11/6/2011 8:35 PM
1 Vote
I have had great experiences here. One of my dogs is a rescue that St Francis took in from a cruel owner. They nursed him to health and I took the dog home for 1/2 the bill. Some other place might not have taken him in at all, much less waived half the bill to make him better and then found him a new home with me... I understand that there are going to be bad results sometimes especially when treating patients that can't tell you their symptoms, but I think they people at St Francis are good people and have proved so in my dealings with them.

art and cora - 11/3/2011 9:31 AM
2 Votes
We also had a bad experience with our small dog Zeke. He had a growth on his head and was scheduled for surgery at our own vets on Tuesday. On Sunday, he broke the growth and was bleeding. I took him to St. Francis at 11:00 a.m. At 8:30 that night, I called them to see how he was. They had not done the surgery yet, which meant that he had sat in a cage all day. I was told they do their surgeries at night. At 4:00 the next morning, we get a call that they had lost Zeke! Literally lost him, they could not find him! We took off to look for him. It was dark and rainy. After two hours of looking, we went back to their office. There to our horror, we found out that they had not done the surgery yet, had a catheter in his leg, and they had lost him at midnight and did not call us until 4:00. He had a 4 hour head start. We knew he would not go to strangers, is also very shy, so we were so worried. They kept telling us that staff was out looking for him, but I dont think they were. We made posters and put them up, hoping someone would see him. We cried, thinking of him out there looking for us. Finally, at 1:30 that afternoon, an Animal Control truck picked him up, and took him back to St. Francis. He had walked to the area by the old Y Tavern (147th St.). When we went there to get him, they wanted to do the surgery still. He was exhausted, sore from the catheter, and we would not let them touch him. We took him home and he had his surgery done on Tuesday. A simple surgery, and was home in 2 hours. I tell everybody not to take their animals there, it was an experience we think about and we know it could have had a tragic ending. Art and Cora Wohlsein

bargegirl541 - 11/2/2011 8:24 PM
2 Votes
I also took my Yorkie there because he had a cough everytime he would run he would sound like he was hacking up a lung and couldn't catch his breath. This was a Saturday or Sunday so my regular vet was closed. They said he had a cold and prescribed some pills. No test performed. Couldn't believe what they charged. Cough continued so on Monday I took him to my regular vet which I had been going to for 15 years, he immediately knew what it was and did a chest Xray and blood work. Congestive Heart Failure. Got new medication and he is doing fine. I would never recommend St Francis to anyone, there are other options during off hours. Love your animal, do not go there ever.

caridukes - 11/2/2011 7:10 PM
0 Votes
Julie Q sounds like you had some lack of responsiblity here too. Hope you don't have anymore pets or kids. Limit yourself to what you can handle.

caridukes - 11/2/2011 7:06 PM
1 Vote
Hey Sherrie...tail docking is cruel. And as you said it "I was dumb enough". Get a clue.

Bobbi - 11/2/2011 6:32 PM
0 Votes
I highly highly suggest everyone to read this! My Dad and Mom's dog Jaxyn has recently been treated there. He was originally taken in for a croupy sounding cough that both my Aunt and myself told my Dad just prior to my Mom's passing sounded to us like a heart issue. I had a dog with a bad heart years ago with this same cough. When he came home, he said that the vet told him it was a cold and gave him antibiotics. When the cough did not improve by the end of the treatment, instead was worse, he was taken back in. Again, reassured that this is a virus going around... no tests were performed, he was sent home with another antibiotic. Later, Jax was doing so poorly, breathing was very labored etc. Myself and my Fiance went with my Dad to take him in immidiately that evening. When I told the front desk the severity of his condition, they took him right back. He was put on oxygen, x-rays had to be taken, labs run, he was hospitalized for days... a cardiologist had to come in! He was so bad off that we were told if not hospitalized, he most likely would not make it over night. We had to give the go ahead for CPR if necessary. Because of the issue with his heart and that it had been ignored, he now had pnemonia as well. I was angry with the staff that evening, explaining that his condition was neglected twice! I told the Dr. that "I" knew it was his heart and "I" did not have a phd.... While the Dr's were very concerned on this particular evening, we can not discount the fact that he was misdiagnosed and close to death due to the malpractice of another! We now have a HUGE vet bill that had to be financed. This bill would have been a fraction of the cost if treated appropriately.
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